Refund Policy

Our refund policy ensures fair protection for both clients and sellers. Refunds require clear documentation of service issues and are processed securely through Stripe.

Last updated:June 23, 2025

Refund Policy Overview

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Documentation Required

Clear proof of service issues, communication problems, or undelivered work

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Request Window

Refund requests must be submitted within 14 days of order completion

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Review Process

Each case is thoroughly reviewed with evidence from both parties

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Stripe Processing

All approved refunds are processed securely through Stripe

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Refund Eligibility Requirements

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How to Request a Refund

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Stripe Refund Processing

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Partial Refunds & Resolutions

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Dispute Resolution Process

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Need Help with a Refund?

Our customer success team is here to help resolve any issues with your orders. Contact us for assistance with refund requests or dispute resolution.

Submit Refund Request