Ongoing Application Maintenance & Support
About this offering
Keep your applications running smoothly with ongoing maintenance, updates, bug fixes, and technical support. I provide reliable support for web applications, mobile apps, and APIs with quick response times. Perfect for businesses needing consistent technical support without hiring full-time developers. I handle bug fixes, security updates, performance optimization, feature enhancements, and emergency support. You'll receive dedicated support hours, regular maintenance, proactive monitoring, and peace of mind knowing your applications are in good hands. I work as an extension of your team.
What you'll get
- Bug fixes and troubleshooting
- Security updates and patches
- Performance monitoring and optimization
- Dependency updates
- Feature enhancements
- Database maintenance
- Backup verification
- Server monitoring
- Emergency support
- Flexible support hours
Technologies used
How it works
Frequently Asked Questions
What is included in application maintenance?
Maintenance includes bug fixes, security updates, dependency updates, performance monitoring, backup management, troubleshooting, and ongoing technical support.
How quickly do you respond to issues?
We offer different SLA tiers - standard (24-48 hour response), priority (4-8 hours), and emergency (1-2 hours). Critical production issues get immediate attention.
Can you add new features during maintenance?
Yes, maintenance packages include hours for feature enhancements. We can add functionality, improve UI, integrate new services, and expand capabilities.
Do you monitor application performance?
Yes, we implement monitoring tools that track uptime, performance, errors, and usage patterns. You receive monthly reports and alerts for issues.
What happens if you find security vulnerabilities?
We proactively monitor security advisories, apply patches immediately, conduct periodic security reviews, and notify you of any vulnerabilities requiring attention.
How much does ongoing maintenance cost?
Maintenance ranges from $100 depending on application complexity, support level, included hours, and response time requirements.
